Our Privacy Policy:
At Lux-Art Silks, protecting your privacy is a top priority to us. Here's how we collect, use and protect any personal, business or data information you provide to us via our web site, email, telephone, fax or mail.
What We Collect.
While visiting our web site (noted in your browser address as pages ending in .html) information is stored in a log file for the purpose of analyzing what pages are accessed, which files are downloaded, and what errors occur. We review which top domain addresses visit our site. This process does not collect any personal information about you or your business.
When you complete any form on our site, your information is written to a secure file.
When using our Wholesale Online Ordering System your registration information is stored securely, and your password is encrypted. We do not, nor do we know how, to "crack" these passwords. The only way to get a password when forgotten is to be issued a new temporary password created by the system, not us.
When you shop our Wholesale Online Ordering System, a SESSION ID tracks movements and your IP address is stored for authentication and verification reasons only. This is standard in all shopping cart programs. Your credit card information is stored securely via VeriSign SSL, in a different location than your contact information, and is removed from the server when transactions are complete. Any other information, such as FTP and login info provided in order for us to perform installs and customizations, is stored securely in yet another location, and is removed from our servers when the transaction is complete.
Our Wholesale Online Ordering System uses cookies to identify you and your movement through our store. A cookie is a small file stored on your computer, which expires by a certain date. Our cookies do not track your movement throughout the Internet and do not, ever, send us information about you when you are not on our site.
What We Do With It.
After you shop with us, your name, address, telephone number and email, along with your order are kept on file for two reasons: 1. For our reference in the event you have questions regarding your order; 2. To notify you of any special updates or security issues about your purchase. This information is never sold, traded or distributed to others.
When you register for updates about our site, we store your name and email address in a secure area. This information is used only to send you updates about our site... We do not distribute this information to anyone else.
What You Can Do.
You have the option to opt-out of any notification altogether, and be removed from most all of our database systems. Though we cannot remove your ordering information, you may request to be removed from product update notifications.
To be removed from our email update list, or from our product update list send an email to info@luxartsilks.com. It is our policy to immediately respond to these requests.
Outside Links.
Lux-Art Silks may offer links from this site to other sites. Any time you click on a link and are transported to another site, you should be aware that the other site may have a different privacy policy than Lux-Art Silks. We cannot control the policies of other sites.
If You Have Questions.
If you have questions about our privacy policy, or have a dispute, please send an email to info@luxartsilks.com. You may also contact us by other means.
Changes.
From time to time, Lux-Art Silks may make changes to this policy. Those changes will be reflected on this page.
